FAQ
What does the logo mean?
It’s not just a design. It’s a signal. “54705H1 N4K4M070” is a ciphered tribute to the creator of Bitcoin — decoded by those
How does sizing run?
All pieces are true to size with a unisex fit. Go up for a looser feel.
What makes House of Satoshi different from other lifestyle brands?
We focus on intentional design that blends comfort, minimalism, and purpose. Each piece is crafted with meaning, not just aesthetics, to support individual expression and thoughtful living.
Where do you ship?
Globally. Code has no borders.
Can I return items?
Yes — returns accepted within 14 days of delivery. See full policy
What is your return policy?
We offer a 14-day return policy on eligible items. If you’re not satisfied, you can request a return or exchange within 14 days of receiving your product. Terms apply.
How long does shipping take?
Standard shipping takes 2–7 business days for most items. For limited edition or specialty items, please allow up to 10 business days. You’ll receive tracking info once your order ships.
How can I contact customer service?
You can reach us anytime at support@houseofsatoshi.com. We aim to respond within 24–48 hours and are always happy to help with any questions or concerns.
Do you ship internationally?
Currently, we’re focused on domestic fulfillment. However, international shipping may be available on select items. Check product details or email us for specific queries.
Are your products sustainably made?
We prioritize quality materials and responsible production methods to reduce waste. Our goal is to create durable pieces that last, not trend-driven items that get tossed quickly.
Do you restock popular items?
Some favorites return by demand, while others are limited drops. Sign up for restock alerts or our newsletter to stay ahead of releases.
Can I modify my order after placing it?
If your order hasn’t been processed yet, we may be able to make changes. Email us immediately at support@houseofsatoshi.com with your order number and request.
Is your website secure?
Absolutely. We use encrypted payment gateways and secure platforms to protect your personal information and ensure smooth transactions every time.
How do I stay updated on new drops?
Join our email list or follow us on social for early access to new collections, behind-the-scenes content, and exclusive promos.